policys

(Store Name) Terms and Conditions Policy

Welcome to (Store Name) These terms and conditions outline the rules and regulations for the use of (Store Name)'s Website.

(Store Name) is located at: , (Address).

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use (Store Name)'s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: Client, You and Your refers to you, the person accessing this website and accepting the Company's terms and conditions. The Company, Ourselves, We, Our and Us, refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of (Address).

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using (Store Name)'s website you consent to the use of cookies in accordance with (Store Name)'s privacy policy. Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit.

Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, (Store Name) and/or its licensors own the intellectual property rights for all material on (Store Name).

All intellectual property rights are reserved. You may view and/or print pages from (Add URL) for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from (Add URL).

Sell, rent or sub-license material from (Add URL).

Reproduce, duplicate or copy material from (Add URL).

Redistribute content from (Store Name) (unless content is specifically made for redistribution).

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury resulting from negligence.

Limit or exclude our or your liability for fraud or fraudulent misrepresentation.

Limit any of our or your liabilities in any way that is not permitted under applicable law.

Or exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:nare subject to the preceding paragraph; and govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities that arise in contract, tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

REFUND / RETURN POLICY

(WALK-IN, ON LINE ORDERING AND CALL IN CUSTOMER)

To provide the best customer satisfaction, we provide the following solutions. Feel free to contact us if you have any questions regarding the Return & Refund Policy by email at the restaurant. For an immediate response, please call the restaurant or your third party delivery company. The preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the restaurant.

*FOOD ORDER ERRORS

If you receive food that is different from your receipt of purchase, we sincerely apologize. Please call us or your third party delivery company as soon as you notice that there was an error with your order. You may come to pick-up the correct food items.

For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new items price.
For cash payments, you will be asked to pay the difference of the balance if the new food has a greater value than the food received in error. In some cases, we may offer you a store credit.
Your order will be priority if you come to pick it up. In all cases, please return the food order in the original container(s) to our host.

*FOOD ORDER INCOMPLETE

On the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please call us or your third- party delivery service as soon as you notice the food items are not received in your order. You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit card or we refund you with a Gift Card or Certificate.

Please note: we do provide courtesy items such as disposable silverware. As per request, all other condiments will be provided. If we mistakenly omit a free courtesy item you are welcome to let us know so we may address the issue to our staff,

However, we cannot provide discounts, refunds or store credit.

*FOOD DISSATISFACTION

We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Refunds and / or replacement food are available upon request for orders in which the food is wrong, omitted and other similar circumstances. Refunds are not typically provided for food that a guest simply does not like.

*CANCEL ORDER

Sorry, we cannot cancel, refund or give credit if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or credit for non-food items or beverages.

*Order Cancelled Delivery Partner

It's possible your delivery partner might cancel the delivery if they're unable to find or reach you. When they arrive at your delivery address, they're prompted to contact you so it's a good idea to keep your phone nearby when you are expecting the food to arrive. If a delivery partner made a reasonable effort to contact you after arriving at your requested location, you may not be eligible for a refund.

*COMPLIMENTARY FOOD

Sorry, we cannot provide a refund or cash value on any complimentary food.

As a private business, it is the right of the restaurant to deny or refuse service to any customer for any reason. If a customer abuses any of the Return & Refund Policy, we will not be able to conduct future business with the customer.

*PLEASE NOTE: we strive to prepare and package our pick up items to preserve the high quality of the food. Keep in mind the temperature and consistency of some items may vary slightly after being packaged.

* If 25% or more of the food has been consumed or removed, we cannot issue any discount, refund or credit. If the food has been discarded, repackaged or tampered with and we cannot verify its origin or issue, we cannot issue any discount, refund or credit. Also, we will only prepare a second food order in all situations. We will not prepare a third order replacement